Got a question? Here you'll find quick answers to the things we're asked most often — about ordering, shipping, returns and our books. If there's anything else on your mind, we're always happy to help: just drop us a line at hello@optikbooks.de.
FAQ
Yes — you can check out without creating an account.
Yes. All prices are final prices including statutory VAT (7% on books); shipping is added at checkout.
Yes, an invoice is included with your order.
Yes — please email us at hello@optikbooks.de and we'll arrange it.
Several cards, wallets and PayPal — see our Payment page.
They depend on destination and order value — see our Shipping & Delivery page.
For deliveries outside the EU, additional customs duties, taxes or import fees may apply and are borne by the recipient.
As a consumer you have a 14-day right of withdrawal. You can start it via the "Vertrag widerrufen" button in our footer — details are in our Withdrawal policy.
Availability is shown on each product page. If a title is temporarily unavailable, we'll let you know as soon as possible.
Yes, please contact us at hello@optikbooks.de.
For press enquiries and review copies, email us at hello@optikbooks.de.
