Got a question? Here you'll find quick answers to the things we're asked most often — about ordering, shipping, returns and our books. If there's anything else on your mind, we're always happy to help: just drop us a line at hello@optikbooks.de.
FAQ
Yes — you can check out without creating an account.
Yes. All prices are final prices including statutory VAT (7% on books); shipping is added at checkout.
Yes, an invoice is included with your order.
Yes — please email us at hello@optikbooks.de and we'll arrange it.
Several cards, wallets and PayPal — see our Payment page.
They depend on destination and order value — see our Shipping & Delivery page.
At the moment, no. The EU Packaging and Packaging Waste Regulation (PPWR), which will take effect in August 2026, currently makes it impossible for us as a small publisher to ship to end customers in EU countries outside of Germany. We hope for a quick resolution to the situation. However, we can still deliver to bookshops in all European countries. If you would like to purchase one or more of our titles, please ask your local bookstore to place an order with us via hello@optikbooks.de.
Germany, Switzerland and the rest of (non-EU) Europe, the USA and international destinations. We currently do not ship within the EU.
For deliveries outside the EU, additional customs duties, taxes or import fees may apply and are borne by the recipient.
As a consumer you have a 14-day right of withdrawal. You can start it via the "Vertrag widerrufen" button in our footer — details are in our Withdrawal policy.
Availability is shown on each product page. If a title is temporarily unavailable, we'll let you know as soon as possible.
Yes, please contact us at hello@optikbooks.de.
For press enquiries and review copies, email us at hello@optikbooks.de.
